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Support

Write to us.

Sizing, orders, and anything the catalog does not answer. If something arrived wrong, this is the fastest way to get it fixed.

Reach us

Email orders@alphamerch.store The fastest way, and it reaches a person. If you already have an order, put the order number in the subject line.
Phone (602) 935-0882 Leave a message if nobody picks up and we will call back.
Post Alpha Merch
PO Box 17154
Fountain Hills, AZ 85269
United States
A mailing address, not a returns address. Nothing needs to be posted back to us.

Faster than a message

Which size to order
Measurements for every blank we print on, and how to measure a garment you already own against them.
Order status
Everything is printed to order, so allow 2 to 5 business days for production before it ships. Tracking is emailed the moment it leaves.
Something arrived wrong
Misprints, flaws and damage in transit are reprinted free. Send a photo within 30 days and we handle it.

Every item is printed to order, so a message about sizing or a fix to an address reaches us fastest before production starts.

Send a message

Pick a topic so your message lands in the right place, and tell us what you need. If you already have an order, the order number saves a round trip.

Every piece is printed for one order, so the window to change or cancel is short: a few hours, before the printer takes it. If something is wrong, say so straight away and we can usually still catch it.